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Obtaining Mobility Equipment...    vs.   Using your Insurance vs. Purchasing yourself…. which option makes more sense for you? The answer may not be what you think...   YOUR BIGGEST DECISION IS THIS…do you want to get a mobility scooter or power chair that has all the options you want (and you purchase it yourself) or do you want a very basic, no thrills option through your insurance, at little or no cost? Dealing with insurance to receive a power chair, s …

The 4 biggest Mistakes to avoid before purchasing a lift chair. (#4 is most surprising) A customer told me that the chair they ordered from another company only reclined half way back and he thought it would fully recline to a flat sleeping position. Since they ordered it in a nicer fabric, they could not return it. "Ouch!!" Here’s our recommendations to save $$$ and find the best lift chair to meet your specific needs, without any surprises.   1. Understand which feature …

The 3 biggest mistakes to avoid before purchasing a scooter! I had a man call in who is 6’ 4”, wanting to order a scooter which was designed for a petite person of 5’ 4” or so. He would have felt like a giant, trying to sit in a toddlers sized seat, with his knees in his chest. Choosing the correct scooter will save you $$$ and enhance your ability to get out more, go shopping, traveling, gardening, adventuring, vacationing and just being more independent. Follow t …

Cheat Sheet Power Chair vs. Scooter People use these terms interchangeably but they are actually very different devices. Here’s a comparison of features to help you pick out which would be the best to assist you where you need it the most. Ask yourself 4 questions to decide what really works best for you. 1. Where do I need to use it the most? 2. How can I transport it? 3. How long will I use it daily? 4. Is it appropriate for my height and weight? Power Chair A. Tight turning radi …

Do you know what a “C.B.A.” is? If you have Medicare, it may affect getting equipment you may need. I feel helpless and sad when I have to turn away disabled people who are asking for my assistance and who live near our office in Raleigh. Since Medicare didn’t choose us to participate in the Raleigh CBA program, we are not allowed to help them even though we are a Medicare authorized provider. CBA’s affect patient access to diabetic supplies, oxygen supplies, beds, walk …

Are you charging your scooter or power chair batteries the correct way? A customer’s scooter went dead at the mall and she called me and wanted to know why this would happen on her new scooter. I asked her the last time she charged the batteries and she said…”I have to charge the batteries???” She had a scooter for over 3 months and had never charged the batteries. 90% of repair calls I receive are issues related to improper charging. If charged correctly, the batterie …