EV Rider Transport Plus - S19+

Warranty Policy: Warranty by EV Rider, LLC All Products – Except the Stand-N-Ride THREE-YEAR LIMITED WARRANTY Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame. ONE-YEAR LIMITED WARRANTY One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product. SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser. SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process. ONE-YEAR WARRANTY EXCEPTIONS Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter). The batteries that are purchased separately or in addition to the batteries provided with the scooter are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride scooter. Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser. WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes: • Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail. • Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.) • Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal. • Used other than for the purpose of the purchaser’s mobility. • Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC. • Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC. Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.

2 Product Reviews

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• 5

  Replacing a Rascal with an upgraded Transport Plus

  Posted by Ron Hoover on Apr 20th 2018

  The best feature of this scooter is it's reduction in weight for transporting. Removing seat & battery makes it much easier to place in back of SUV by an old man. The manual fold mode is quite simple & easier to control vs autofold type. It also takes ups less space in SUV or sedan . More room for cargo. Its also smaller & easier to navigate in grocery stores & Malls. Makes it hard for an old man to keep up with faster old wife. Freed up my wife's old Rascal for her to visit the neighbors & for using it light yard work. If mommys happy , it makes a happy life!! Thank you, Southern Mobility

• 4

  Light and easy to transport

  Posted by Charles H. on Nov 2nd 2017

  Very similar to older EV Rider Transport we have. This is our 4th. mobility scooter purchase and we liked the previous version. They took away the standard arm rest, added LED head and tail lights and added $100.00 to the price. Southern Mobility showed us several scooters and helped us make a decision that works for us. I would not hesitate to purchase from Southern Mobility again.