Privacy Policy

Our Privacy Statement

Our Privacy Policy was developed to alert and protect any visitors to our site. The Privacy Policy is created to help you understand how our website collects, uses and protects your personal information you have given to us and to help you in making educated decisions when viewing our site.

Do We Share Information?

NO. We do not share any of your information. We will only internally use your information for the purposes intended from your visit to or order from our website for power mobility devices, lift chairs or related products. SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

Security of Information

Any information given to us remains completely confidential and is secured. We have adapted the "Red Flag Rule" which protects your information through a number of safeguards through our data base and paper records.

Information We Collect and what we do with it

When you type in information to our site, we will collect your name, address, phone number and other personal information. We may use this information only so that one of our staff members could follow up with you to discuss your order or options if needed.

We allow third-party companies to collect certain anonymous information when you visit our website and to use that information to serve possible future ads for Southern Mobility products or services when you visit this website or other websites. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These parties typically use a cookie or a third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit:

http://www.networkadvertising.org/managing/opt_out.asp

Can you be removed or "opt out" from our system?

Yes. If you wish to be removed from our system or future mailings, please contact us at scott@southernmobilityonline.com or at 1-800-681-8831.

HIPAA - Notice of Privacy Practices

If applicable, this notice describes how any information about your needs or products you may be ordering is kept completely confidential.

Revision of Notice of Privacy Practice:

We reserve the right to change the terms of this Notice from time to time, making revisions applicable to all the information we maintain. If we revise the terms of this Notice, we will post a revised notice on this site and will make paper copies of the revised Notice of Privacy Practices available upon request.

SMS Terms & Conditions:

SMS Consent Communication:

The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Southern Mobility and Medical, you may receive messages related to the following:

• Conversational messages related to product information or service / troubleshooting issues.

Message Frequency:
Message frequency may vary depending on the type of communication.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Southern Mobility and Medical in the following ways:

• We ask the customer verbally when the customer contacts us via phone call.

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: https://shop.southernmobilityonline.com/contact-us/

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy: https://shop.southernmobilityonline.com/privacy-policy/] and Terms and Conditions pages.
• Message frequency may vary